CALL NOWPrivacy Policy
1. Introduction
Zoë Wellness Center (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
2. Information We Collect
- Personal Information: We may collect personal information that you provide directly, such as your name, email address, phone number, and other details when you sign up for our services or contact us.
- Usage Data: We collect data on how you interact with our website, including IP addresses, browser types, and pages visited.
3. SMS Consent
By providing your phone number, you consent to receiving SMS messages related to:
- Order confirmations, updates, or service reminders.
- Important notifications directly related to your account or service.
4. Your Rights Regarding SMS
- You may opt out of SMS communications at any time by replying “STOP” to any message.
- SMS messages will be used solely for service-related purposes.
- SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes
5. Data Capture Pixel
We use VisitIQ’s data capture pixel to enhance your experience across platforms. The pixel collects information from visitors who have opted in to provide their data on other websites. This data helps us offer a more personalized experience on our website and affiliated platforms. This process involves:
- Data Collection: The pixel captures data such as browsing behavior and interaction with our website.
- Usage: The collected data is used to customize content and improve our services. It is also used to track and analyze user behavior across different platforms.
- Third-Party Involvement: Data collected via the pixel is managed in compliance with VisitIQ’s policies and is not shared with unauthorized third parties.
6. How We Use Your Information
We use the collected information to:
- Provide and improve our services.
- Personalize your experience and tailor content.
- Communicate with you, including sending updates, promotional information, and responses to inquiries.
- Analyze website usage and trends to enhance user experience.
7. Data Sharing and Disclosure
- Third-Party Services: We may share your information with trusted third-party service providers who assist us in operating our website and services, subject to strict data protection agreements.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee complete security.
9. Your Rights and Choices
- Access and Correction: You can request access to or correction of your personal information held by us.
- Opt-Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly.
10. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of the site after changes indicates your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at bookings@zoewellness.com or call 770-910-7798.